Privacy policy
This policy explains the details used to create your chart, keep your account working and answer your requests.
Details you provide
These may include your name, email, mobile number, birth date and time, birth and current cities, account preferences, questions, support messages and files you choose to attach. Orders also have a payment or activation reference and status.
Why these details are used
Birth details create the recorded chart and personal readings. Current city sets the local panchang and timing. Contact details support sign-in, account verification and replies. Questions, order references and attachments help us answer the request you made.
Support and payment services
Account and order information is available to authorised staff for the task they perform. A payment provider, when used, processes payment details under its own policy; the portal uses payment status and references. Information may also be retained or disclosed when applicable law requires it. Never send a banking password or one-time bank code in a support message.
Cookies and device preferences
Essential cookies keep your session working. Browser storage remembers choices such as language, view and theme. You can clear cookies or device storage in your browser; doing so may sign you out or reset those choices.
Keeping and protecting information
Information is kept for the service you use, resolving requests and obligations that require records to be retained. Access controls protect accounts and support files. No service can promise absolute security; use a strong password and the account-security controls provided.
Your choices and requests
Update your profile and preferences in your account. Contact support to request correction, a copy of your details, withdrawal of an optional consent or deletion. We may ask you to verify the account, explain any required record retention, and tell you when the request is completed.
